Time is money, and training cashiers takes several weeks due to the memorization requirements. Valuable labor dollars are spent to ramp up cashiers who eventually turn over. In fact, industry metrics show that turnover is between 50-100% in grocery retail environments. This compounding effect is expensive, time consuming, and frustrating. With Project 4011, all cashiers have a built-in trainer, quick reference, and safety net to get them up and running sooner.

The pressure of knowing all the codes is stressful. Customers expect a quick checkout, and when a cashier doesn't know the codes, an entire shopping experience can be soured. Project 4011 gives cashiers the confidence to move quickly and accurately through their transactions, speeding up customer lines.

In an industry with notoriously thin margins, every penny count. Using the wrong codes costs the company money. Often cashiers are under pressure to keep lines moving, so accuracy is compromised. For example, guessing the wrong apple variety can be the difference of $2-$3 a pound. Using Project 4011 is a minimal time investment for the cashier to get it right.

Most retailers track PLU tests on paper, which is hard to maintain. Project 4011 allows management to gamify PLU tests with matching exercises, identification puzzles, and "warm up" quizzes. Front end managers can be proactive in prepping cashiers for seasonality (e.g., stone fruit season and apple season) and refresh on obscure items that may have recently arrived at the store. These virtual assessments track a cashier's performance objectively and provides a standard for overall store metrics. There is no teacher required, which means no prepping, no grading, and no filing. The results are reported instantly for the cashier and available on the portal for management to review.